Privacy Policy





Last updated May 27, 2019




Thank you for choosing to be part of our community at Wupp LLC (Company, we, us, or our). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at hello@wupp.io.

When you visit our website wupp.io, and use our services, you trust us with your personal information. We take your privacy very seriously. In the privacy notice, we describe our privacy policy. We seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our Sites and our services.

This privacy policy applies to all information collected through our website (such as wupp.io), and/or any related services, sales, marketing or events (we refer to them collectively in this privacy policy as the Sites).

Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.

1. Personal information you disclose to us


We collect personal information that you voluntarily provide to us when registering at the Site expressing an interest in obtaining information about us or our products and services, when participating in activities on the Sites or otherwise contacting us.

The personal information that we collect depends on the context of your interactions with us and the Sites, the choices you make and the products and features you use. The personal information we collect can include the following:

Name and Contact Data. We collect your first and last name, email address, postal address, phone number and other similar contact data.

Credentials. We collect passwords, and similar security information used for the authentication and account access.

Payment Data. We collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by our payment processor and you should review its privacy policies and contact the payment processor directly to respond to your questions.

All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to personal information.

Information automatically collected

We automatically collect certain information when you visit, use or navigate the Sites. This information does not reveal your specific identity (like your name or your contact information) but may include device and usage information, such as your UP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Sites and other technical information. This information is primarily needed to maintain the security and operation of our Sites, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.

Information collected from other sources

We may obtain information about you from other sources, such as public databases, joint marketing partners, as well as from other third parties. Examples of the information we receive from other sources include: social media profile information; marketing leads and search results and links, including paid listings (such as sponsored links).

2. How we use your information

We use personal information collected via our sites for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.

We use the information we collect or receive:

  • To facilitate account creation and logon process
  • To send you marketing and promotional communications
  • To send administrative information to you
  • Fulfill and manage your orders
  • To post testimonials
  • Deliver targeted advertising to you
  • Administer prize draws and competitions
  • Request feedback
  • To protect our Sites
  • To enforce our terms, conditions and policies
  • To respond to legal requests and prevent harm
  • For other Business Purposes

3. Do we share information

We may process or share data based on the following legal basis:

  • Consent
  • Legitimate Interest
  • Performance of a contract
  • Legal Obligations
  • Vital Interests
  • Vendors, Consultants and other Third Party Service Providers
  • Business Transfers
  • Affiliates
  • Business Partners

4. Who we share information with

  • Advertising, Direct Marketing and Lead Generations
    • Bing Ads, Google Ads
  • Content Optimization
    • Wisita
  • Invoice and Billing
    • Stripe
  • Retargeting Platforms
    • Facebook remarketing and Google Ads Remarketing
  • Social Media Sharing and Advertising
    • LinkedIn Advertising and Facebook Advertising
  • Web and Mobile Analytics
    • Google Analytics

5. We use Cookies and other tracking technologies

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information.

6. Length of time we keep information

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this policy will require us keeping your personal information of longer than 6 months past the termination of the user's account.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

7. How we keep your information safe

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Sites is at your own risk. You should only access the services within a secure environment.

8. Collection of information from minors

We do not knowingly solicit data from or market to children under 18 years of age. By using the Sites, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Sites. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under 18, please contact us at hello@wupp.io.

9. Your privacy rights

If you are a resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority.

Account Information

If you would at any time like to review or change the information in your account or terminate your account, you can log into your account settings and update your user account.

Upon your request to terminate your account we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.

Cookies and similar technologies

Most Web browsers are set to accept cookies by default, if you prefer, you can usually choose to set your browser to remove cookies and to reject cookies.

Opting out of email marketing

You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send of by contacting us using the details provided below. You will then be removed from the marketing email list — however, we will still need to send you service-related emails that are necessary for the administration and use of your account.

10. Controls for Do-Not-Track features

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (DNT) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activates monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has bene finalized. As such we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revises version of this Privacy Policy.

11. Updates to this policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated Revised date and the updated version will be effective as soon as it is accessible.

If you have questions or comments about this policy you may email us at hello@wupp.io.