Frequently Asked Questions





How quickly do you send the notes?

If we receive the request by 3:00 PM CST, the note will be shipped within two business days via USPS.

Can I use my own stationary?

Not at this time, but it is on our roadmap to incorporate in the future.

Will the stationary have Wupp branding?

No, there will not be any Wupp branding on the stationary.

How do you write the notes?

All of our notes are written by real humans. No robots are used at Wupp.

Do you have enterprise or bulk pricing?

Yes, we do have bulk and enterprise pricing available upon request. Please contact us so we can understand your specific needs and offer you the best price and solution.

Do you ship internationally?

We are currently able to send notes anywhere in the United States and Canada. There is an additional fee for notes sent to Canada to cover the added postage.

How do I know when my note has been sent?

You will receive an email notification letting you know that your note is in transit with the USPS.

Is there a limit to the amount of words on each note?

Yes, there is a limit of 60 total words.

Where are the notes sent from?

The notes will be sent from the Midwest (Iowa and Missouri) which allows the postal service to deliver to all parts of the US within 1-3 days.

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